This Assessment covers 24 Leadership Competency and/or Focus Areas, including:
- Accountability and Ownership
Accepts full responsibility for the direct and indirect effects of one’s own actions. Holds oneself responsible for one’s actions and for the timely completion of assigned tasks.
- Adapting to Change
Adapts to changing or dynamic situations.
- Analytical and Critical Thinking
Uses information to evaluate situations (using inductive and/or deductive logic as needed) and solve problems.
Coaches and advises others to help them develop their knowledge and skills based on individualized plans.
- Communication (Interpersonal)
Expresses oneself clearly and ensures open two-way communication using active listening, questioning, paraphrasing and feedback.
- Creativity and Creative Thinking
Finds novel ideas to solve problems. Perceives the world in new ways, to find hidden patterns, to make connections between seemingly unrelated phenomena, and to generate solutions.
- Customer/Client Focus
Provides service excellence to both internal and external clients.
- Decision Making
Makes effective decisions based on the needs of an individual, group or an organization (e.g. evaluates and prioritizes costs and benefits before taking action).
- Delegation and Empowerment
Assigns tasks to appropriate people based on the individual’s skill or needs, the work processes, the organizational planning process and/or the group workflow.
- Developing Talent
Recognizes talent and assists others to grow and become more skilled in ability and/or in advancing toward their potential.
- Goal Setting and Goal Focus
Sets and attains specific and challenging goals for oneself, including specific actions, strategies and timelines necessary for goal achievement.
- Influence and Persuasion
Interacts with others to convince them to perform a task or approach a situation in a different fashion. Persuades (convinces), influences (gains the support of) or impresses others (individuals or groups) in order to get them to support or engage in a particular direction or action.
- Managing Conflict
Deals effectively with complaints and resolves conflicts and/or the grievances of others.
- Managing Performance
Measures and provides (progress related) feedback directed toward individual performance goals.
- Managing Projects
Demonstrates thorough knowledge of standard practices and procedures necessary to accomplish tasks.
- Managing and Supporting Change
Adjusts own behaviors to work efficiently and effectively in light of new information, changing situations and/or different/difficult environments. Implements any necessary change in a way that positively considers costs, time, resources and people.
- Planning and Organizing
Plans, maps or formulates the steps needed to effectively manage projects and processes.
- Problem Solving
Analyzes issues and problems systematically and thoroughly while focusing on the critical details. Uses strategies to find answers and solutions to problems that arise.
- Results Focus
Focuses efforts on achieving quality results consistent with the expected standards.
- Self Management
Uses the appropriate methods, skills and strategies to effectively direct personal activities toward the achievement of objectives.
- Supportive Discipline
Provides positive feedback and critiques in a timely and constructive manner in order to support others in improving their weaknesses.
- Team Leadership
Assumes a leadership role in helping others achieve superior results. Leads and supports a team to achieve results.
- Teamwork and Collaboration
Fosters an environment (work culture and ethic) that values commitment and teamwork.
- Time Management and Prioritization
Manages time to be as effective as possible through prioritizing and scheduling tasks.