Communication Skills Evaluation


This assessment is designed to support the development of both verbal and non-verbal interpersonal communication skills. It addresses all aspects of communication including the ability to expresses oneself clearly while ensuring open two-way communication using active listening, questions, paraphrasing and feedback.

The ability to communicate well is not only an essential life skill, it is arguably the most important one. Developing your communication skills can help in all aspects of your life – professionally, socially and in your own home. The most successful organizations know that to be successful in today’s world, good communication at all levels is essential as poor communication skills can lead to misunderstandings and frustration. It’s never too late to hone your verbal, non-verbal and listening skills!

All our assessment tools are designed to provide the user with information at the depth and complexity which suits their needs. 

Individual Feedback and Assessment:  The participant response to the assessment survey and the data is compared to a pre-set standard selected as benchmarks for measuring acceptable level of competency in that area.

360° Feedback and Assessment:  The participants select a small group of friends, colleagues, peers, direct reports, or other candidates to respond to the same survey.  The feedback group rates the participant from their perspective against these competencies.  This provides a rich field of information that will inform the participant on areas of strength and areas for improvement.  The feedback team is limited to ten (10) participants (to be effective it is recommended to engage with a minimum three feedback team members)

For more details about this assessment please refer to the description section of this page.


This covers 5 Communication Skills Competency and/or Focus Areas, including:

1:           Body Language

The decoding or interpretation of other people’s non-verbal or body language cues (i.e. hidden emotions, thoughts, or feelings).

2:           Feedback Skills

The ability to provide insight, relevant information, or an appropriate response during a conversation or communication interaction.

3:           Listening Skills

The ability to accurately receive and interpret messages in the communication process.

4:           Personal Style and Likability

The ability to express oneself in a calm, friendly, and confident manner.

5:           Questioning Skills

Asking the right type of question (open-ended, close-ended, probing) at the right time in a way that allows you to fully understand the person who is speaking.

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